Legal

PRIVACY POLICY

Learn how we collect, use, and protect your information.

Last updated: December 30, 2024

Data Collection

  • We collect information you provide directly, such as your Discord account details when you log in.
  • Automatically collected data includes: IP address, browser type, device information, and usage patterns.
  • We collect payment information through our secure payment processors (we do not store card details).
  • Discord profile information: username, avatar, email (if authorized), and Discord ID.

Data Usage

  • To provide, maintain, and improve our services and products.
  • To process transactions and send related information.
  • To send technical notices, updates, security alerts, and support messages.
  • To respond to your comments, questions, and customer service requests.
  • To monitor and analyze trends, usage, and activities.

Data Sharing

  • We do not sell your personal information to third parties.
  • We may share information with payment processors to complete transactions.
  • We may disclose information if required by law or to protect our rights.
  • In case of a merger or acquisition, your information may be transferred to the new owner.

Cookies

  • We use cookies to maintain your session and remember your preferences.
  • Essential cookies are required for the website to function properly.
  • Analytics cookies help us understand how visitors interact with our website.
  • You can control cookies through your browser settings, but some features may not work properly.

Security

  • We implement industry-standard security measures to protect your data.
  • All data transmission is encrypted using SSL/TLS protocols.
  • We regularly review and update our security practices.
  • Despite our efforts, no method of transmission over the Internet is 100% secure.

Your Rights

  • You have the right to access your personal data we hold about you.
  • You can request correction of inaccurate data.
  • You can request deletion of your data (subject to legal requirements).
  • You can withdraw consent for data processing at any time.
  • Contact us on Discord to exercise any of these rights.

Children's Privacy

  • Our services are not intended for users under 18 years of age.
  • We do not knowingly collect personal information from children.
  • If we discover we have collected data from a minor, we will delete it immediately.
  • Parents or guardians who believe their child has provided us with personal information should contact us.

Changes

  • We may update this Privacy Policy from time to time.
  • Changes will be posted on this page with an updated revision date.
  • Continued use of our services after changes constitutes acceptance.
  • We encourage you to review this policy periodically.

Contact

  • If you have any questions about this Privacy Policy, please contact us:
  • Discord: discord.gg/dots
  • Email: support@dots.gg
  • We aim to respond to all inquiries within 24-48 hours.

By using our services, you confirm that you have read, understood, and agree to this Privacy Policy.